Urgent Appeal1,000+ days of war. 33.7 million people — two-thirds of Sudan's population — need humanitarian aid. 13.6 million displaced. The Rooms are still there (UN figures, January 2026).
Q&A
Frequently Asked Questions
Over 100 questions and answers about our work, funding, transparency, and how to get involved.
Definition & Founding
An independent, grassroots humanitarian network run by local volunteers, providing aid and essential services to people affected by the war in Sudan.
To save lives, close the relief gap left by the absence of international organizations, and provide people with basic living and medical needs.
By running communal kitchens, supplying medicine and medical supplies, maintaining water and electricity networks, and facilitating evacuations.
Everyone affected by the conflict — displaced people, the most vulnerable families, and those trapped in areas of active fighting — without distinction.
The Rooms are spread across most of Sudan's states, with a particular concentration in Khartoum, Darfur, and Al Jazirah, and across every conflict and displacement corridor.
Through direct field assessments carried out by volunteers who live in the neighborhood or area, based on the intensity of the conflict and how badly services have broken down.
Food assistance, healthcare and emergency medical services, water and sanitation supply, evacuation, and psychosocial support.
Services & Field Activities
Yes, mainly by running communal kitchens (takaya) and distributing emergency food baskets.
Yes — by maintaining water pumps, supplying fuel for generators, buying water-tanker deliveries, and distributing environmental sanitation supplies.
Yes — this includes supporting health centers still operating, supplying critical medicines, first aid, and helping medical staff keep working.
Yes — volunteers provide emergency shelter, meals, blankets, and personal essentials for newly displaced families.
Yes — teams help arrange safe transport to evacuate families trapped in dangerous clash zones to safer areas.
Yes — communal kitchens (takaya) are the backbone of securing daily food for thousands of families.
Yes — by preparing schools and public buildings as shelters and supplying tarpaulins and essential household items.
The Rooms make emergency, direct cash transfers to families in critical situations so they can buy treatment or food from whatever markets are available.
Donations & How to Give
Through the official donation platform on our website, operated by our approved fiscal sponsor.
Bank cards (Visa/Mastercard), bank transfers, and the platforms our fiscal sponsor has approved.
Yes — no matter how small, every amount directly helps provide a meal or medicine to someone in Sudan.
Yes — the platform offers a recurring donation option to help sustain field services.
Yes — you can cancel it at any time via the donation-management link sent to your email, or by contacting support.
Yes — you can enter the honoree's name in the dedicated notes field with our donation provider.
Yes — the platform lets you hide your identity to keep your donation fully private.
Yes — we welcome institutional partnerships and donations through our official financial mechanism.
Yes — the payment gateway converts currencies automatically at the applicable exchange rates.
Fees & Financial Transparency
A small processing fee may be deducted by the payment gateway or our approved fiscal sponsor to cover administrative and transfer costs.
The donation reaches us net of the officially disclosed payment-processing and bank-transfer fees.
Yes — the disclosed operating fees charged by the transfer banks and our fiscal host are deducted.
They go directly toward buying supplies and fuel, running essential services, and getting aid to the field Rooms.
By default, donations are unrestricted, so we can respond flexibly and immediately — though some can be earmarked where that option is offered.
Some campaigns allow earmarking, but we recommend an unrestricted donation so support can go to whichever areas need it most urgently.
Based on weekly needs-assessment reports submitted by the Rooms' field committees, ranked by severity of need.
Joint coordination committees made up of volunteers and finance representatives, to ensure resources are distributed fairly.
Every disbursement goes through careful documentary review by the finance committee to confirm the support reaches its intended destination.
Mutual community oversight, periodic documentary reconciliation, and practical documentation of the activities and services actually delivered on the ground.
By publishing periodic, aggregated reports for the public, and providing financial-flow statements to partners and donors.
Yes — the Rooms publish periodic impact reports containing overall aid and spending figures.
Reports are published monthly and periodically via the website and official channels.
Yes — through published impact reports and the documentary photos and videos available on our Projects page.
By tallying the number of meals served, hospitals supported, liters of clean water provided, and families reached.
Yes — an automatic electronic receipt is sent by the platform or fiscal sponsor as soon as the donation is complete.
That depends on where you live and the rules of the fiscal sponsor receiving the donation (for example, 501(c)(3) status).
Through our Contact page, or via our official social media channels.
Financial questions can be directed to the Programs & Transparency team through the website's Contact form.
Through our Feedback page, which is set up to receive complaints and to protect beneficiaries and volunteers.
Volunteering & Partnerships
Yes — field volunteers inside Sudan are welcome, as is remote digital or advisory volunteering from outside Sudan.
Yes — through advocacy, translation, technical support, and helping carry the Rooms' voice to global media.
By coordinating directly with the relevant technical committees to deliver joint services without duplicating effort.
Yes, we'd welcome that — through our Contact form, after agreeing to our privacy and publishing policy.
Security, Privacy & Safety
By never publishing real names, precise locations, or identifying photos without explicit, informed consent.
By using secure, encrypted channels and publishing only geographically aggregated data, to protect volunteers from being targeted.
How We Operate
It grew out of Sudan's earlier resistance committees, service committees, and youth organizations, which came together as soon as the 2023 war broke out.
Solidarity, humanity, independence, impartiality, and decentralized collective action.
They're faster, more flexible, able to reach closed-off areas, and rely entirely on the people of the area themselves.
Each Room has field-level independence, but they coordinate within one unified state-level and national network.
Through state-level coordination offices and joint councils that share resources, expertise, and reports.
Young people and volunteers from the neighborhood and local community, through specialized working committees (health, food, media, finance).
Based on community trust, a good reputation in the neighborhood, and a genuine willingness to serve the public.
They handle everything — purchasing, cooking, distribution, maintenance, and direct field supervision.
Yes — volunteers receive guidance and intensive training on safety, first aid, protection, and crisis management.
Through field surveys and direct community contact, since volunteers themselves live in the same areas.
Through careful community registers and internal coordination between teams in the same residential block.
Absolute priority is given to the elderly, women and children, people with disabilities, and households with no breadwinner.
By providing targeted nutrition programs, childcare supplies, and medicine for chronic conditions.
By delivering aid directly to their homes and providing their specific needs and mobility aids where possible.
By immediately adding them to the beneficiary lists for communal kitchens and emergency cash assistance.
Yes — because the strain on services affects everyone, host communities and residents are included alongside the displaced.
By activating rapid-response mechanisms and immediately drawing on local financial and field reserves.
By using direct local community networks and alternative community routes that bypass the siege.
By keeping a low profile and constantly varying how teams move, to keep them safe.
No — they continue, relying on popular mutual aid, individual initiatives, and whatever local resources are available.
Life-saving needs — food, water, emergency medical care — always come before any non-urgent services.
By scaling up communal kitchen capacity and finding alternative distribution arrangements in coordination with neighboring villages.
They fund flexible emergency budgets that let us respond within the first hours of any new crisis.
Yes — that's exactly the flexibility field response teams are given, so they can save lives.
Yes — all donations are dedicated to supporting people and services across every region of Sudan.
Yes — we adopt and support neighborhood mutual-aid initiatives and provide them with operating resources.
Based on transparency, the most reasonable prices, and the ability to deliver safely under difficult conditions.
Yes — to support the local economy and avoid international shipping costs and border delays.
Through field inspection by specialized review-and-receiving committees before anything is distributed.
Through bulk purchasing, seeking out alternative sellers, and continually adapting budgets.
Yes — a core share goes to transporting food supplies and buying fuel for generators and ambulances.
Yes — to secure satellite (Starlink) connectivity for the Rooms, keeping the response and reporting running.
Yes — to help sustain them, cover housing, and secure their basic needs so they can keep serving their communities.
They're saved in a dedicated emergency fund for rapid intervention if there's a security setback or a new wave of displacement.
The amount is redirected — with the donor's consent, or under our transparency rules — to the closest, most needed humanitarian activity.
Yes — in coordination with partners or donors, in whatever way best protects beneficiaries' lives.
Yes — documented accounting records and invoices are kept for every disbursement, within the limits security allows.
The Rooms' finance committees, our approved fiscal sponsor, and independent auditors.
Yes — they undergo periodic financial reviews through our approved fiscal host and international partners.
By enforcing a strict policy that bars any volunteer from making a purchasing or spending decision that involves personal interest.
The activity in question is immediately frozen, an independent committee investigates, and the error is corrected right away.
By reaching out through our Contact page and requesting further detail on our financial reports.
Yes — no story or photo is ever published without explicit consent, to protect people's dignity and safety.
Through a signature or a recorded verbal consent explaining where and how the photo or story will be used.
Yes — donors' choice of full confidentiality is respected, and names are only published if they ask us to.
By applying the highest data-security standards and never storing card details on the website's own servers.
Data is never sold, and is only shared with our fiscal sponsor and payment provider, solely to process the payment.
They're handled through official media offices, after confirming data-protection and neutrality standards are met.
Given the security situation and high risk, field visits aren't offered — documentary reports serve in their place.
By sustaining grassroots solidarity support, building strong partnerships, and developing the Rooms' local infrastructure.